Asiana Airlines, one of South Korea’s leading carriers, is renowned for its exceptional service and extensive global network. Understanding Asiana Airlines’ baggage policy is crucial for a hassle-free journey if you’re traveling domestically or internationally. Knowing the rules about carry-on and checked baggage, excess fees, and restrictions can save time, avoid unnecessary costs, and ensure compliance with the airline’s regulations.
This article provides a detailed overview of Asiana Airlines baggage policy, including guidelines for carry-on items, allowances for international economy class, excess baggage fees, and rules for damaged or restricted items. By familiarizing yourself with this information, you can prepare effectively for your next trip with Asiana Airlines, ensuring a seamless travel experience.
Asiana Airlines Free Checked Baggage Allowance
Asiana Airlines provides generous free baggage allowances tailored to passengers’ travel class, ensuring convenience and flexibility for travelers. The Asiana Airlines baggage allowance for checked baggage varies depending on the ticket type, route, and class of service. Here’s a breakdown of the standard free baggage policy:
Economy Class
- Passengers in economy class are typically allowed one checked baggage weighing a maximum of 23 kg (50 lbs) for international routes.
- However, for routes within the United States, the baggage allowance is a little more liberal. Economy class passengers can carry two baggage pieces of a weight not exceeding 23 kg (50 lbs) baggage.
Business Class
- Passengers traveling in the business class are entitled to two checked baggage pieces each with a weight of not more than 32 kg (70 lbs). This is applicable for routes within and outside the United States.
Free Baggage for Infants
For passengers traveling with infants, Asiana Airlines baggage allowance includes:
- One checked piece weighing nor more than 23 kg (50 lbs) for routes within the United States.
- One checked baggage not exceeding 10 kg (22 lbs) for non-US routes.
- One stroller, car seat, or portable bassinet, which can be checked free of charge.
The dimensions for checked baggage shouldn’t be more than 158 cm or 62 inches.
Asiana Airlines Carry-On Baggage Policy
Asiana Airlines carry-on baggage allowance is designed to offer flexibility for travelers while ensuring safety and comfort within the cabin. The airline allows passengers to bring a limited amount of carry-on luggage that must meet specific size and weight requirements.
General Carry-On Allowance
For most passengers, including those traveling in international economy class, the Asiana Airlines baggage policy carry-on permits the following:
- Number of Items: One piece of carry-on baggage for Economy Class, and two-piece
- of carry-on for Business class passengers
- Weight Limit: Up to 10 kg (22 lbs).
- Size Restrictions: The carry-on item should not exceed 115 cm (45 inches) in combined dimensions (typically 55 x 40 x 20 cm or 21.6 x 15.7 x 7.8 inches).
In addition to the main carry-on, Asiana Airlines also allows passengers to bring one small personal item, such as a handbag, laptop bag, or small backpack, provided it fits comfortably under the seat in front of them. Crutches for passengers who are disabled or have reduced mobility are permitted.
You must remember that carry-ons may have to be checked in case they exceed the permissible weight or size limit or if there isn’t sufficient space in the cabin to accommodate them.
Specific Rules for International Economy Class Passengers
Economy class passengers on international routes are subject to the same carry-on limits as above, ensuring compliance with safety regulations and maximizing cabin space. However, these passengers should keep in mind that overhead bin space may be limited, and items exceeding the allowed dimensions or weight must be checked in.
Additional Carry-On Items
As part of the Asiana Airlines carry-on baggage allowance, passengers may bring essential items free of charge, such as:
- A coat or blanket.
- Reading material for the flight.
- Infant care items for those traveling with babies.
Asiana Airlines Excess Baggage Policy
Asiana Airlines provides clear guidelines for handling excess baggage to ensure seamless travel for passengers carrying items beyond their free allowance. Understanding the Asiana Airlines excess baggage policy can help travelers avoid unexpected fees and delays. Excess baggage fees vary by route, destination, and the type of additional baggage—whether it is overweight, oversized, or extra pieces.
Excess Baggage (International)
Passengers traveling internationally with checked baggage exceeding the permitted weight, size, or quantity will incur additional fees. The charges are based on the route and are categorized into U.S. and non-U.S. destinations.
- Weight: For bags exceeding the weight limit (23 kg for economy or 32 kg for business/first class), fees apply.
- Size: Oversized bags with dimensions over 158 cm (62 inches) combined are subject to extra charges.
- Additional Pieces: Passengers carrying extra baggage beyond their allowance will be charged per piece.
Excess Baggage Fees by Route
U.S. Routes: Fees for excess baggage on flights to and from the U.S. are higher due to route-specific regulations. For instance:
- Overweight Bags (23-32 kg): $200 per piece.
- Oversized Bags (158-203 cm): $200 per piece.
- Additional Pieces: $150 for each extra bag.
Non-U.S. Routes:
Charges for other international routes vary by region but are typically lower than U.S. routes. For example:
- Overweight Bags (23-32 kg): $100-$150 depending on the destination.
- Oversized Bags (158-203 cm): $100-$150 per piece.
Excess Baggage (Domestic)
For domestic flights within South Korea, the Asiana Airlines excess baggage policy stipulates that additional charges are based on weight increments:
- Overweight Baggage: Fees start at approximately KRW 2,000 per kilogram.
- Additional Pieces: Charges depend on the flight route and baggage type.
Additional Fees for Overweight, Oversized, or Extra Bags
Fees for extra baggage depend on the specific violation:
- Overweight Bags: 23-32 kg charged at a fixed rate; bags over 32 kg may not be accepted unless re-packed.
- Oversized Bags: Larger dimensions incur separate fees, and items exceeding 203 cm may require advance notice or special handling.
- Extra Bags: Fees apply to each additional piece beyond the free allowance.
For a detailed account of overweight, and oversized fees, you will have to contact Asiana Airlines’ customer service number.
How to Pay for Extra Baggage
Travelers can pay the Asiana Airlines extra baggage fee conveniently online or at the airport:
Online Payment Steps:
- Log in to your account on the Asiana Airlines website.
- Navigate to the “Manage Booking” section.
- Select your flight and click on “Add Baggage.”
- Choose the required excess baggage options and pay using a credit/debit card.
Airport Payment Steps:
- Arrive at the airport early to allow time for baggage processing.
- Visit the Asiana Airlines check-in counter.
- Inform the agent of your extra baggage and pay the fee using cash or card.
Special Baggage Considerations for Asiana Airlines
As per Asiana Airlines baggage policy, there are specific guidelines for transporting special baggage items, ensuring passenger convenience and safety. Below is a detailed breakdown of the policies for various categories of special baggage:
Declaring Valuable Goods with Asiana Airlines
Asiana Airlines provides passengers the option to declare valuable goods during baggage check-in, ensuring added protection for high-value items. Here’s a detailed guide on the process and applicable charges:
Key Points for Declaring Valuable Goods
- Purpose:
Passengers can declare valuable goods to ensure reimbursement for the declared value in case of damage or loss, exceeding the standard liability specified under the Montreal Convention.
- Eligibility:
- The declared value must be evidence-based, and supported by documentation (e.g., receipts or appraisals).
- The maximum value that can be declared is USD 2,500.
- Declaration Process:
- Inform the airline staff about the valuable items during check-in at the airport.
- Provide necessary documentation to justify the declared value of the items.
- Valuation Charges:
- Each declared value increment of USD 100 incurs a USD 0.50 charge.
- For example, declaring items worth USD 1,000 would result in a fee of USD 5.
- Liability Limitations:
While the declaration guarantees compensation for the stated value in case of damage, the airline does not take responsibility for items exceeding the declared or eligible amount.
- Payment:
The declaration charge must be paid during the check-in process at the airport.
Important Notes
- Valuable goods, including jewelry, cash, and electronics, should ideally be packed in carry-on baggage to minimize risks.
- Ensure the packaging of valuable goods meets airline standards to reduce the possibility of damage.
- Discuss specifics with a staff member during the check-in process for clarity.
Sports Equipment Policy
Asiana Airlines baggage policy offers detailed provisions for transporting sports equipment to cater to sports enthusiasts while ensuring compliance with their baggage guidelines. Proper packaging and adherence to weight and size limitations are crucial to minimize damage risks. Below is an overview of Asiana Airlines’ policies for various types of sports equipment.
General Guidelines for Sports Equipment
- Packaging Requirements:
- Sports equipment must be packed in a hard case or special packaging containers.
- Items not packed securely in hard cases are not eligible for compensation in case of damage.
- Excess baggage fees apply if the sports equipment exceeds the free baggage allowance.
- Domestic Flights:
As of November 1, 2020, KRW 10,000 is charged for handling large baggage on domestic flights, and additional benefits for sports equipment are discontinued.
Sports Equipment Regulations
Below is a breakdown of specific equipment and their respective policies:
- Golf Equipment:
- Allowance: One golf bag and one regular bag, combined weight:
- Under 32kg: Counted as one checked bag.
- Between 32kg and 45kg: Counted as two checked bags.
- Restrictions: Items other than golf clubs in the bag void benefits.
- Skiing/Snowboarding Equipment:
- Allowance: One ski/snowboard bag and one regular bag, combined weight:
- Under 32kg: Counted as one checked bag.
- Between 32kg and 45kg: Counted as two checked bags.
- Surfboards/Windsurfing/Wakeboards:
- Must be packed securely in surfboard bags.
- If exceeding the free baggage allowance, excess baggage fees apply.
- Scuba Diving Equipment:
- Equipment (including one empty scuba tank) must be packed in special bags.
- Valve Removal: Tanks must be empty, valves removed, and open for inspection.
- Sea Lanterns: Must be carried as carry-on baggage with batteries removed.
- Bicycles:
- Bikes must be packed in hard cases with shock-absorbing buffers. You must even fix the handles and remove the pedals.
- Motorized bicycles, motorcycles, and jet skis are not allowed as baggage.
- Fishing Equipment:
- One fishing bag and one tackle box are treated as one checked bag.
- Separately packed items are charged individually if exceeding allowances.
- Hockey/Lacrosse Equipment:
- One equipment bag and one stick count as one checked bag.
- Bags exceeding 23kg are subject to additional baggage fees.
Additional Notes
- Weight Restrictions:
For golf, skiing, and snowboarding equipment, benefits do not apply if individual bags exceed 23kg.
- Dimension Limit:
Items exceeding 292cm in combined dimensions cannot be transported.
- Excess Fees:
Applicable for oversized or overweight sports equipment exceeding free baggage allowances.
- Special Benefits for Members:
Asiana Club Excellence Members cannot combine benefits for sports equipment.
Recommendations for Passengers
- Precaution: Carefully package sports equipment to minimize risks during transportation.
- Check Fees: Review potential excess baggage fees in advance to avoid unexpected charges.
- Confirmation: Discuss the details of oversized or heavy equipment with airline staff at check-in.
Asiana Airlines Baggage Policy for Transporting Musical Instruments
Asiana Airlines baggage policy provides specific guidelines for transporting musical instruments to ensure their safety and minimize potential damage. The rules vary based on the instrument’s size and the chosen mode of transportation, either as carry-on, checked baggage, or cargo.
Small Musical Instruments
Carry-On Baggage:
- Instruments such as violins with combined dimensions (length + width + height) of 115 cm or less can be carried onboard.
- They count toward the Asiana Airlines carry-on baggage allowance.
- Passengers must ensure the instrument is securely packed to prevent damage.
Checked Baggage:
- Small instruments are not recommended for checked baggage due to the risk of damage.
- If checked, instruments must be packed in a hard case, and an instrument transport contract must be completed.
Large Musical Instruments
Carry-On Baggage:
- Large instruments such as guitars and cellos can be carried onboard if a seat is purchased for them.
- Instruments should be up to 155 cm in height (with cello cases under 150 cm in length).
- Reservations for large carry-on instruments must be arranged through the Asiana Airlines Reservation Center.
Checked Baggage:
- Instruments like cellos and guitars can be checked if packed in a hard case to mitigate risks.
- An instrument shipping declaration is required at check-in.
- For dimensions between 159 and 203 cm, excess baggage charges apply.
- Instruments exceeding 203 cm in combined dimensions, such as double basses or harps, cannot be transported as checked baggage or carry-on.
Important Notes for Instrument Transport
- Protection Measures:
Passengers are advised to use hard cases filled with cushioning materials to protect instruments from potential damage.
- Excess Baggage Fees:
Charges apply if the instrument exceeds the free baggage allowance for size, weight, or the total number of checked bags.
- Cargo Transport:
For instruments too large for carry-on or checked baggage, cargo shipping is recommended.
- Damaged Instruments:
Asiana Airlines baggage damage claims may be limited if the instrument is improperly packed.
Prohibited and Restricted Items
- Prohibited Items:
- Explosives, toxic substances, and flammable materials.
- High-capacity lithium batteries (above 160 Wh) for devices such as hoverboards or electric scooters.
- Pressurized gas containers like butane or personal oxygen tanks, unless explicitly approved.
- Restricted Items:
- Spare Lithium Batteries:
- Must be packed in carry-on luggage.
- Liquids:
- International routes restrict liquids exceeding 100 ml unless exempt (e.g., baby food, medications).
- Powder Substances:
- U.S.-bound and Australian departing flights may require additional screening for powder-like substances exceeding 350 ml.
Baggage Damage and Claims: Reporting Lost or Damaged Baggage with Asiana Airlines
If you experience baggage damage or loss while flying with Asiana Airlines, it’s crucial to follow specific procedures to ensure timely and appropriate resolution.
Steps to Report Baggage Damage or Loss
- Immediate Reporting at the Airport:
- Upon discovering that your baggage is damaged or missing, proceed to the Asiana Airlines Baggage Service Counter or the airline’s handling agent at the airport.
- Provide your baggage claim tag and boarding pass as proof of travel.
- Filing a Property Irregularity Report (PIR):
- Fill out the Property Irregularity Report (PIR) with details about the damage or the missing baggage. This report acts as the basis for further claims.
- Obtain a Reference Number:
- You will receive a file reference number after submitting the PIR. This number is essential for tracking and following up on your claim.
Time Limits for Filing Claims
- Damaged Baggage:
- Claims for damaged baggage must be filed within 7 days of receiving the baggage.
- Delayed or Lost Baggage:
- For delayed baggage, claims should be filed within 21 days of the baggage being delivered to you.
- For lost baggage, initiate the claim process as soon as possible after the loss is confirmed.
Documentation Required
To process your claim, you will need to provide the following:
- Proof of Travel:
- Boarding pass and baggage claim tag.
- Claim Form:
- A fully completed PIR form or a claim form is available through the airline’s website or customer service.
- Receipts:
- Receipts for items in the damaged or lost baggage, if available.
- For emergency purchases due to delayed baggage, keep receipts for reimbursement.
- Photos (For Damage Claims):
- Take clear pictures of the damage to your baggage as evidence.
Compensation
Compensation for baggage damage or loss follows international regulations such as the Montreal Convention, which outlines liability limits.
- Damaged Baggage: Repairs or reimbursement for repair costs, or a replacement if repair is not feasible.
- Lost Baggage: Reimbursement based on the declared or assessed value of the lost items.
Conclusion
Asiana Airlines’ baggage policy is designed to offer convenience and clarity for travelers, ensuring a seamless journey. The airline provides clear allowances for carry-on and checked baggage, with special provisions for excess baggage, sports equipment, and fragile items. Passengers can expect a straightforward claims process for damaged or lost baggage, with specific time limits and documentation requirements for submitting claims. By adhering to these guidelines, travelers can avoid additional fees and enjoy a smooth travel experience.
You Can Read More: Viva Aerobus Baggage Policy
Frequently Asked Questions
Asiana Airlines’ baggage policy for international economy passengers includes one free checked bag weighing up to 23 kg (50 lbs). Carry-on baggage is limited to one item with a maximum weight of 10 kg (22 lbs) and size restrictions of 55 x 40 x 20 cm. Be sure to check your specific route as allowances may vary based on destination.
Asiana Airlines allows passengers to carry fragile items in their carry-on or checked baggage, but they recommend proper packaging for safety. Fragile items such as electronics or glassware should be packed securely to avoid damage. Passengers can also request special handling for such items, though they should note that Asiana cannot be held liable for any damage unless special arrangements are made.
Yes, Asiana Airlines permits pets as cabin and checked baggage. However, all of it depends on the pet’s size and weight. For in-cabin travel, passengers can carry a single pet that must weigh under 10 kg (22 lbs) and fit within a carrier that meets size restrictions. Larger pets can be transported as checked baggage or cargo, subject to specific conditions and additional fees. Advance booking is recommended.
Asiana Airlines restricts various items in checked baggage, including hazardous materials, explosives, flammable liquids, and sharp objects. Items such as lithium batteries, firearms, and corrosive chemicals are prohibited unless special arrangements are made. Passengers should familiarize themselves with the airline’s list of restricted items to avoid issues at the airport. Always check the latest guidelines before packing.
Asiana Airlines offers a baggage tracking service through its website. Passengers can use the baggage tracking number (provided on the baggage receipt) to check the status of their checked luggage. If your baggage is delayed or missing, you can report it directly to the airline’s baggage services for assistance with locating and delivering it to your destination.